Connect Web Design Terms and Conditions
By allowing Connect Web Design to design and host your website and domain you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions") and you acknowledge that you have read and understood and accepted these Terms and Conditions. If you do not accept these Terms and Conditions, you must immediately discontinue using any services of Connect Web Design. Connect Web Design reserves the right to amend or update these terms and conditions, disclaimers and limitations of liability at any time without providing notice to you. Your continued use of Connect Web Design services will represent an agreement by you to be bound by the Terms and Conditions as amended.
Limited time spent on any one website design:
The maximum and limited amount of time spent on any one website design is 20 hours in total. This includes ALL aspects of the design that is included for one domain name. If this time is exceeded then additional time spent will be classed as extra work and is in additional to the original quoted price. This means that all hours in excess of 20 spent on the design and construction of the website will be charged at Connect Web Design nominal hourly rate. This extra charge will either be added to the final invoice or charged separately either before or after the completion of the website as deemed appropriate by Connect Web Design.
Costs:
An original quote will be sent via e-mail specifying the price for the website project. ANYTHING not mentioned in this quote will be deemed outside the scope of the project and may incur extra charges. Connect Web Design reserves the right to charge for any requested task made after the original quote has been sent and will either add the extra amount to the final invoice or charged separately as deemed necessary.
Ceasing website hosting
Connect Web Design reserves the right to immediately suspend or remove any website or E-mail address from operation when the hosting payment or any other payment has not been received according to the payment terms below or if the hosting period has expired. If the Hosting payment has not expired but any other payment has not been paid according to the payment terms below or stated on the invoice then Connect Web Design still reserves the right to remove or suspend any website service or any e-mail address from operation. Connect Web Design cannot be held responsible for any loss of data or income past and future due to a website or e-mail address being suspended due to non-payment.
Website design, major changes and website Hosting Payment terms
Unless otherwise stated Connect Web Design payment terms for any invoice sent is SEVEN(7) days from the date of invoice. If FULL payment for any service performed by Connect Web Design is not paid according to these payment terms then Connect Web Design reserve the right to cease or suspend any website hosting or any e-mail address or any other Connect Web Design service. Connect Web Design cannot be held responsible for any loss of data or income past and future due to a website or e-mail address being suspended due to non-payment.
Free Minor changes
Connect Web Design offers free minor changes to all websites. Minor changes is classed as any change that takes Connect Web Design less than 10 minutes to complete. Any change taking greater than 10 minutes or if there are multiple Minor Changes over a short period of time will be deemed a major change and charged a minimum of 1 hour. Connect Web Design also reserves the right to revoke free minor changes to any website or customer if deemed necessary or if the customer is unfairly taking advantage of this feature or for any outstanding invoice payment or for any other reason.
E-Mail Addresses
Connect Web Design shall setup and manage e-mail addresses as specified by the customer but has the right to suspend or discontinue any e-mail address for any reason that Connect Web Design seems fit to do so. E-mails are only to be stored temporarily on Connect Web Design Servers and need to downloaded to the customers PC on a regular basis through an E-mail client ie POP3 Only. A preferred maximum capacity of 14 days is allowed to be stored on the server but for exceptional and approved customers a maximum storage capacity of 30 days is allowed for each e-mail address. E-mails stored longer than 30 days can be removed at Connect Web Designs discretion. Connect Web Design shall not under any circumstances be liable or responsible for any e-mail deemed missing, removed, corrupted, not received or not delivered or for any other issue relating to any e-mail or e-mail address. There is a WEBMAIL feature that can be used for when customers are away from their PC's for a short period of time - eg Holidays, Sick etc but must not be used as the normal method for reading and replying to e-mails.
FTP Accounts
Under no circumstances with Connect Web Design allow or supply FTP details to access any customers website and data directly. The reason for this is that Trojans and other website viruses can corrupt or delete files through FTP credentials accessible via the customers PC. Another reason is that Connect Web Designs servers could also be used as a server for sending spam and other viruses transmitted through FTP details. For these reasons and to protect the servers reliability, stability and data no direct access to any customers domain and data can be given.
Timing of changes
ANY change / modification / addition or deletion of any content or request will be completed on a BEST EFFORTS basis. There is no guaranteed timing of any requests and Connect Web Design cannot be held responsible for changes not being made or changes being made beyond the timeframe of the customer expectations.
Service availability
Connect Web Design shall use reasonable endeavours to provide continuing availability of the server and services, but we shall not under any circumstances be liable for service interruptions or down time of the server or any absence of any other service or issue relating to any service.
Limitation of Liability
Connect Web Design will not accept liability to you in respect of any loss or damage (including indirect special or consequential loss or damage) which may be suffered or incurred by you or which may arise directly or indirectly in respect of any services supplied by Connect Web Design or in respect of any failure or omission on our part to comply with our obligations as set out in these Terms and Conditions. Any liability of Connect Web Design or it's owner subcontractors, consultants in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Connect Web Design be limited to in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
Website Design and Copyright
As with every design (websites, artwork, photography etc) the copywright of that design is automatically held by it's creator. Every website created by Connect Web Design including content supplied by the customer, design and layout elements as well as included programming components. Permission needs to be granted by Connect Web Design to move or copy any design or layout element or component from any of the websites created by Connect Web Design. The orginal content supplied will always remain the property of the customer but any design or graphic element, photos taken or custom programming will need to be given permission by Connect Web Design to be moved / copied to any other server.
Backing up and restoring of Data
All data on Connect Web Design servers is backed up
on a limited basis. For customers that can control their own content the customer is solely responsible for any data of any type they choose to add. Connect Web Design cannot be held responsible or liable for any data of any sort that appears missing, corrupted, misaligned, incorrectly added, added without permission or is inaccurate in anyway or for any other issue associated with any data on any website hosted by Connect Web Design. All restoring of data will be completed on a reasonable endeavours basis and no guarreentee will be given what-so-ever as to the availability or accuracy of the restored data. Connect Web Design will not be liable or responsible for any data on any website hosted by Connect Web Design in respect to any date being restored or the inability of that data being restored.
Disclaimer
The information contained on any website hosted by Connect Web Design is provided by Connect Web Design or it's customers in good faith. To the best of Connect Web Design knowledge, the information is accurate and current. However, Connect Web Design or Connect Web Design Associates do not make any representation or warranty as to the accuracy or completeness of the information. We do not accept responsibility for any loss suffered as a result of reliance by you upon the accuracy or currency of information contained on any website Connect Web Design hosts.
Connect Web Design Web Hosting services are provided on an "as is, as available" basis. Connect Web Design gives no warranty, express or implied, for the Web Hosting services provided. This no warranty clause expressly includes any reimbursement for losses of income due to disruption of services by Connect Web Design Web Hosting or our providers beyond the fees paid by you to Connect Web Design Web Hosting for our products and services. To the fullest extent permitted by applicable law, Connect Web Design disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Connect Web Design makes no warranty that this website or any website we host, any information or ideas contained on this website or any website we host or any products or services will meet your requirements. You expressly acknowledge and agree that Connect Web Design does not control other users of this website or any website that is self managed by any of Connect Web Design customers, the providers of information or ideas to any hosted website or the suppliers of goods and services purchased from any hosted website, and Connect Web Design is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by any hosted website or any offensive conduct on their part. You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Connect Web Design will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through any Connect Web Design hosted website.